RETURN POLICY

Product may be returned for any reason within 14 days of product delivery. In order to request a refund, contact Inovitta Customer Service at (844) 787-0555, or email support@inovitta.com to obtain a Return Merchandise Authorization (RMA) number. The RMA number must be clearly visible on the exterior of any returned package. Reimbursement will be issued within a period of 30 days of receipt and will be issued in the same manner as the original payment method. Please refer to the CONTACT page on our website for more country specific Customer Service numbers and emails.

You may only return Currently Marketable products. Inovitta will evaluate return products that were personally purchased from Inovitta for resale (purchases from third parties are not subject to refund). "Currently Marketable" means that the products are returned within THIRTY DAYS of purchase and are in unopened, resalable condition. Consultant is responsible for all shipping costs associated with returning item(s).

If the product was purchased directly from a Inovitta Consultant, the refund must be processed by that Consultant. The product must be returned along with the original invoice to the Consultant who will refund the product purchase price. The Consultant will then return the product to Inovitta for a replacement product. If the product was purchased directly from Inovitta using a Consultant Replicated Website or a Consultant ID number, the refund will be processed by Inovitta.

CANCELLATION POLICY

Monthly Auto-Delivery or Autoship Orders may be cancelled at any time by submitting a written notice at least five (5) business days prior to the next scheduled processing date